---
title: What is Runbook Management (RBM)
description: A description of Runbook Management (RBM)
---

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# What is Runbook Management (RBM)

## A description of Runbook Management (RBM)

Runbook Management (RBM) helps improve your operational resilience capability across planned change, disaster recovery and service recovery.  
It replaces spreadsheets, emails, text messages, conference calls and management war rooms with a digital, workflow-based solution.  
Leverage your strategic investment in the ServiceNow platform, with advanced runbook capabilities, right where you need them.

The days when spreadsheet runbooks were good enough are over. The business context has changed and the tools you use to plan and deliver complex change need to change too. 

RBM helps you to:

- Build better runbooks
- Orchestrate activity in real-time
- Deliver better, safer outcomes
- Leverage your strategic workflow platform, ServiceNow.  

  ### Easy to try
  
  Visit the ServiceNow Store, request a free trial and ask your ServiceNow admin to install RBM in any non-Production instance. No commitment, no sales pitch, no problem.
  
  You'll be up and running within 15 minutes, import your runbook content and try out the solution. 

  ### Easy to buy
  
  Simple, value-based subscription licensing, purchased directly from ServiceNow, seamlessly via the the Store. Start small and grow over time.
  
  Say goodbye to long lead-times and those, often painful procurement, architecture and security challenges. 

  ### Easy to deploy
  
  As a native Now application, once RBM is installed, you're ready to go. Add RBM roles to your existing Groups and Users. That's it - your colleagues are ready to go.
  
  Everyone in your organisation who has access to your ServiceNow instance has access to RBM. Staff, 3rd-party providers, all your partners.

   
  
  ### Easy to use
  
  Designed using the latest Now Experience, the modern user interface is intuitive and reassuringly familiar to users of common ServiceNow solutions e.g. ITSM, GRC.
  
  Rapid adoption with minimal need for training supported by friendly, experienced staff who're here to help.

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